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Overheard at theWater Cooler

Five tips for effective intergenerational communication

For the first time in American history, we have four distinct generations working together. Generational differences affect every aspect of work from recruiting new employees to building effective teams. Our communication skills are being tested with so many different generations ...

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Smart tips to make your working life easier

Many of you have attended technology tips programs such as “60 Tips in 60 Minutes.” Pegeen Turner, owner of North Carolina-based Legal Cloud Technology, is currently presenting a “30 Tips” program for the Lawyers Mutual fall and winter CLE series. ...

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Overheard at the Water Cooler: Keeping an eye on social media advice for clients

The prevalence of social media means that paralegals may be called upon to review their clients’ social media postings or they may see clients’ postings that cause concern. A recent case from Virginia offers an extreme example of advice offered ...

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Why some careers last longer than others

You have heard the statistic that we will have seven careers in a lifetime. That sounds like a lot of careers to me. What we do know is that job hopping is the new normal for millennials. According to data ...

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Mastering crucial conversations in the law firm

Communication failures top every list of employee complaints. Most people (and bosses are no exception) dread difficult conversations – those talks in which emotions run high, personal issues may come into play or the message may be hard to deliver. ...

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Don’t discount the workplace importance of likeability

Earlier this month, the new cast of “Dancing With the Stars” was revealed. As DWTS is one of my favorite television shows, I was breathless with anticipation of the announcement.

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Thinking about the law firm of the future

Since 2008, it’s been a crazy ride. We are five years into what many people are calling the New Normal. Let’s peek into the future and see how lawyers and paralegals are coping. What issues are keeping paralegals up at night? ...

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Red flags every paralegal should watch for

Bad news is around every corner. Many lawyers and firms are still reeling from the economic downturn of recent years while trying to figure out what the future looks like. Some firms are trying to figure out how to do ...

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What are you doing in 2012?

The new year is often a time when people focus on goals, which typically involves identifying our weaknesses and focusing on fixing them. According to the Proactive Change web site, only 46 percent of us are maintaining our resolutions after six months. Why? Change is hard.

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Paralegals should unite for the profession, despite their differences

By Camille Stell, Special to CPN There are many issues facing the paralegal profession – certification, continuing education and changes in technology, to name a few. I am constantly reading, attending meetings and talking with fellow professionals about the various ...

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For litigation paralegals, the rules, they are a-changin’

The 2011 legislative session saw major changes to how plaintiff’s personal injury lawyers will do business in the future. I’m going to share my column space with Mark Scruggs, one of the Lawyers Mutual claims attorneys, to talk about changes that litigation paralegals can expect to see.

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Focus on talents, but don’t let yourself become extinct

In June, I attended the North Carolina Advocates for Justice convention, where Erin Brockovich was the keynote speaker. She began her talk with stories of the movie made about her. As she said, “Everyone wants to hear about that.” According to Erin, the movie came into being because a friend of a friend of a friend knew Danny DeVito and pitched the idea to him. DeVito eventually became a producer of the film. The heart of Erin’s speech involved a message from her mother about the need for “stick-to-it-iveness,” which she defines as perseverance and a quest for the truth that came from her father. Not only did Erin display this perseverance as she pressed for the truth in the Pacific Gas and Electric Company case, but Erin continues to fight for the truth today through her consulting business.

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